Effective Date: 21 April 2026
All our websites and apps (hereinafter the “Platform”) are safe and privacy-oriented for kids and parents. The Privacy Policy explains how KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED (Formerly IDZ Digital Private Limited) ("KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED", "we", or "us") collects and processes your personal information on the Platform. We value the privacy of both parents, guardians, and other legal representatives as well as the children using the Platform. We have created this Privacy Policy to demonstrate our commitment to safeguarding your privacy. We do not collect any personal information from children under the age of 13, and any information we collect is either voluntary or related to non-personal analytics. Your privacy is very important to us, and we take it seriously. Please read our Privacy Policy below and let us know if you have any questions or feedback regarding it.
There are several legal bases for processing your personal information, and we rely on them to process your data. These include Consent, Contract, Legal Obligation, and Legitimate Interest.
Consent: Your clear agreement to the processing of your personal information for a specific purpose.
Contract: Processing necessary for performing a contract to which you are a party.
Legal Obligations : Processing required to comply with legal obligations.
Legitimate Interests : Processing based on our legitimate interest, provided your rights are not outweighed by our interests.
Personal Information:
We do not collect any personal information such as name, phone number, address, child's name, etc., from the Platform users unless you voluntarily provide it during the registration process. If you choose to register, we may collect your email address to manage your account, send newsletters, workbooks, and offers. This information is used solely for these purposes and is stored securely.
We use services like Flodesk to send you these marketing emails from time to time on the basis of your Consent. Hence we may save the email address in our account there. You can unsubscribe from our newsletter email list at any time by clicking the unsubscribe button at the bottom of any email. For more details, please review Flodesk’s Privacy Policy: https://flodesk.com/legal/privacy-policy
We may ask for your child's age range and child's name to personalize the experience, but this information is used only during the session and is deleted automatically after the session ends.
Non-Personal Information:
We use third-party services such as Google Analytics, AppsFlyer, and Firebase to gather non-personal data, such as device type, crash reports, and usage patterns. These third-party services help improve the Platform and provide a better user experience. These services do not link this data to any personal information.
- Google Analytics Privacy Policy: https://policies.google.com/privacy
- AppsFlyer Privacy Policy: https://www.appsflyer.com/privacy-policy/
- Firebase Privacy Policy: https://firebase.google.com/support/privacy
The information we collect is used for the following purposes:
- To send newsletters, workbooks, and special offers to parents who have voluntarily provided their email address.
- To improve the functionality and performance of the app.
- For security purposes, including fraud prevention and ensuring safe app operation.
We may share non-personal data with third-party services, such as Google Analytics, AppsFlyer, and Firebase, to analyze usage patterns and improve the app. These services are used only for analytics and app performance improvement purposes.
We adhere to the Children’s Online Privacy Protection Act (COPPA) and do not intentionally collect any personal information from children under the age of 13. The email address may only be collected from parents for the purposes of communication, newsletters, and offers, and all information is stored securely.
You can exercise the following rights by contacting us via contact forms.
You have the right to access information about you, especially:
- the categories of data;
- the purposes of data processing;
- third parties to whom the data disclosed;
- how long the data will be retained and the criteria used to determine that period;
- other rights regarding the use of your data.
In recognition of the importance of protecting children's privacy, we explicitly state that parents or legal guardians may exercise the rights described, on behalf of their children. This includes, but is not limited to, the right to access, rectify, limit processing of, or erase the personal data of their child. The right to access information may be performed only by you or your legal representative. In case if you request the right to access information via a legal representative, you have to provide proof of whether such a person may represent you. We are committed to safeguarding the privacy of our younger users and empower parents or legal guardians to actively manage their child's online privacy in alignment with our data protection practices.
You have the right to make us correct any inaccurate personal data about you.
You have the right to discontinue further collection, use, or sharing of the child's personal information.
You can object to prohibit any further use of personal information. You can object to using your personal data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know the information that might be relevant to you.
You have the right to the data portability of your data to another service or website. We will give you a copy of your data in a readable format so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you.
You have the right to be “forgotten”. You may ask erasing any personal data about you if it is no longer necessary for us to store the data for purposes of your use of the Web application.
You have the right to lodge a complaint regarding the use of your data by us. You can address a complaint to your national regulator.
We will reply to your request within one month unless there is a justified requirement to provide such information faster. This term may be extended according to the applicable law.
In some cases, we may request specific information from you to confirm your identity. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
You do not need to pay a fee to access information or other rights but we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive or refuse to comply with your request in these circumstances.
We have security and organizational measures and procedures to secure the data collected and stored and to prevent it from being accidentally lost, used, altered, disclosed, or accessed without authorization. We allow disclosure of your personal data only to those employees and companies who have a business need to know such data. They will process the personal data on our instructions and they are obliged to make it confidential.
You acknowledge that no data transmission is guaranteed to be 100% secure and there may be risks. You are responsible for your login information and password. You shall keep them confidential. In case if your privacy has been breached, please contact us immediately. We have procedures in place to handle any potential data breach and we will inform a regulator of a breach if we are legally required to do so.
If you have given consent to the processing of your data you can freely withdraw such consent at any time by contacting us.
If you do withdraw your consent, and if we do not have another legal basis for the processing of your data, then we will stop the processing of the personal information and will delete in specific situations, including in case if you request the deletion of your personal information and we are obliged to delete your personal information according to the applicable law.
If we have another legal basis for the processing of your data, then we will continue to do so, subject to your legal interests and rights.
When we process personal information, we have obligations according to the applicable laws. We act as a data controller when we determine the purposes and means of processing your personal information.
We may use the email address we collect from you when you register, sign up for our newsletter, respond to a feedback survey, or use certain other site features in the following ways:
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested (legal basis: Legitimate Interests).
• To quickly process or restore your transactions across different devices (legal basis: Legitimate Interests).
• To send periodic emails regarding your order or other apps and services (legal basis: Contract).
• To send marketing emails only if you have opted in to get them (legal basis: Consent).
The anonymous non-personal data that we get for analytics purposes is visible only to our developer team and is strictly for internal analysis to make your app-experience better over time. We do not disclose any of your personal information that we may collect but we reserve the right to disclose any of your personal information if demanded by law or when disclosure is necessary to protect our rights and/or to satisfy a legal procedure, a lawsuit or a judicial order (legal basis: Legal Obligations or Legitimate Interests).
We do not knowingly contact or do business with children under 13 (thirteen) years of age or such greater age required in your country to register for or use our services. The services are aimed at parents, guardians, or legal representatives of children. If a parent, guardian, or legal representative becomes aware that a child under the age of 13 (thirteen) has attempted to contact and/or do business with us, please send us an email at support@kidloland.com so that we may rectify the situation.
Our apps may contain in-app purchases (IAPs) or subscriptions.
We may occasionally cross-promote other products of our own within our apps. We use Google Admob to provide non-personalized advertisements in some of the apps. In such apps, there is a notice which comes at the beginning of the app that non-personalized ads will be displayed. Please review their Privacy Policy: https://policies.google.com/privacy
The Platform does not interact with any social media platforms. We may provide links to our own social media pages or profiles for the purpose of providing support and product information.
We collect your email address in order to:
• Send information, help you reset your password, respond to inquiries, and/or other requests or questions.
• Market to our mailing list (if you have opted in) or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
• Include the physical address of our business and site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at support@kidloland.com or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
We adhere to the Children's Online Privacy Protection Act (COPPA) and the General Data Protection Regulation (GDPR).
When it comes to the collection of personal information from children under the age of 13 (thirteen) years old or such greater age required in your country to register for or use our services, the COPPA and GDPR put parents in control. The Federal Trade Commission, United States' consumer protection agency, and any of the EEA national independent authorities may enforce the COPPA or GDPR rules accordingly, which spell out what operators of websites, online services, and data controllers shall protect children's privacy and safety online.
The privacy of a child is of paramount importance to you and we respect that. We do not ask for or collect any child-specific data like concrete name and surname, age, school, etc., anywhere on the Platform. We may ask for your child's interests but that is just to personalize your child's experience on the Platform and show them relevant and appropriate content. You can avoid personalizing the experience by not providing any interests and use the default options. We do not let third-parties, including plug-ins, collect personally identifiable information from children. The in-app purchases or subscription services are accessible only via the parental gate. Only after you enter the correct answer to the parental question, will the access to the parent page be granted.
The California Consumer Privacy Act (CCPA) provides Californian residents with specific rights regarding their personal data.
We use this API in some of our apps to track the facial expressions and movements to place our face filters for enhanced user experience. Please note that no data is collected or stored with this API.
KidloLand Kids & Toddler Games is committed to the principle of data minimization. We retain Personal Information collected from children only for as long as is reasonably necessary to fulfill the specific purpose(s) for which it was collected. Note that personal information collected online from a child will not be retained indefinitely if the purpose for collection has ended.
The following schedule defines the retention periods for specific categories of Children's Data held by KidloLand Kids & Toddler Games.
| Data Category | Purpose(s) of Collection | Business Need for Retention | Retention Period / Deletion Trigger |
|---|---|---|---|
| Parental Contact Information (Email address) if collected from a parent | To provide offers, updates, workbooks, and printables. | Legal compliance (proof of consent) and service notifications. | Deleted immediately if the parent revokes consent or requests deletion. |
| Transaction or Subscription data | To enable in-app purchases, subscriptions, resolve payment issues, and provide continuity in account access/progress. | Maintaining records for payment issues or disputes, regulatory compliance, and continuity of user experience. | Transaction ID, parent’s email/billing address, price, and timestamp may be retained for regulatory compliance. |
An account is considered "Inactive" if there is no active subscription, and there has been no login or meaningful interaction with the account for a continuous period of 3 months.
When a retention period expires, or a valid deletion request is received, KidloLand Kids & Toddler Games employs the following measures to ensure secure deletion:
3.1 Active Systems
Data in active databases and file systems is permanently deleted using secure methods (e.g., cryptographic erasure or database overwriting) that render the data unrecoverable. In specific cases, we may adopt an anonymization approach where there is a business need to retain deidentified data, stripping all direct and indirect identifiers so the data can no longer be linked to a specific child.
3.2 Backup Systems
We acknowledge that deleted data may remain in backup archives for a short period due to the nature of our backup rotation schedule.
Data in backups is put beyond use (not accessible for ordinary business operations).
Backups are encrypted and subject to strict access controls.
Data in backups will be overwritten in accordance with our backup rotation schedule (e.g., every 30 days), ensuring final deletion.
3.3 Third-Party Signaling
Upon deletion of Children's Data from our systems, KidloLand Kids & Toddler Games actively signals our third-party service providers (e.g., analytics providers, ad networks) via API or manual request to delete the associated data from their systems, in accordance with our Third-Party Data Security Agreements.
At any time, a verified parent may request the deletion of their child's personal information by contacting support@kidloland.com.
Response Time: KidloLand Kids & Toddler Games will delete the information within 10 days of receiving a verified request.
Revocation of Consent: If a parent revokes consent, KidloLand Kids & Toddler Games will immediately stop collecting new information and delete existing information associated with that child's account.
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on this page.
If you have any questions or concerns about this Privacy Policy or the way we handle your data, please contact us using the information below:
KIDLOLAND KIDS & TODDLER GAMES PRIVATE LIMITED
Address: 205-210, W92, Vazira Naka, L.T. Road, Borivali (West), Mumbai - 400092, India
Email: support@kidloland.com
Phone: +918369870378
Website: https://www.kidloland.com/